Privacy policy

Effective date: 01 October 2025
Entity: Vikram Thermo India Ltd.
Address: A/704–714, The Capital, Science City Road, Ahmedabad 380060, Gujarat, India

1. About this policy

This Privacy Policy explains how Vikram Thermo India Ltd. (“Vikram Thermo”, “we”, “our”, “us”) collects, uses, shares, and protects information when you visit or use our websites, forms, investor desk, resources, sample request pages, and any online service that links to this Policy.

We follow the laws of India, including the Digital Personal Data Protection Act 2023. If you are located in regions that provide additional privacy rights (such as the EU or UK), those rights apply to you as well.

Contact for any privacy matter:
contact@vikramthermo.com
+91 79 48481010 / 11 / 12

2. Information we collect

We may collect the following types of information:

A. Information you provide

• Name, company name, role
  
  
• Email, phone, country, postal address
  
  
• Form details, messages, product interests
  
  
• Ask for Sample requests including use case, shipping details
  
  
• Investor enquiries
  
  
• Newsletter preferences
  
  
• Job application details such as CV, cover letter, education, past work, portfolio links
  
  

B. Information collected automatically

• IP address, browser, device type
  
  
• Session details such as pages viewed and time spent
  
  
• Cookies and analytics data
  
  
• Approximate location based on IP
  
  

C. Information from third parties

• Couriers or logistics partners for sample deliveries
  
  
• Recruitment partners when applying for jobs
  
  
• Public sources for verifying contact or company information
  
  
• Analytics or marketing platforms (aggregated or pseudonymous)
  
  

3. How we use your information

We use your information to:

• Respond to enquiries and provide information about our products
  
  
• Process sample requests and coordinate shipments
  
  
• Provide investor documents, updates, and responses
  
  
• Manage newsletters, marketing updates, and event information
  
  
• Process job applications and schedule interviews
  
  
• Maintain and improve our website experience
  
  
• Monitor security and prevent misuse
  
  
• Comply with legal requirements
  
  

We do not sell your personal data.

4. When we share information

We may share your information with:

• Service providers such as hosting, analytics, email, CRM, security, and logistics
  
  
• Couriers for fulfilling sample shipments
  
  
• Professional advisers such as auditors and legal counsel
  
  
• Government authorities if required by law
  
  
• Affiliates or distributors for follow up support
  
  
• Entities involved in a potential merger or acquisition
  
  

All sharing is done with appropriate safeguards.

5. Cookies

Our website uses essential cookies that help it run properly. We may also use analytics cookies to understand website traffic and performance. You can control cookies using your browser settings or our cookie banner where available.

6. Retention

We retain information only as long as needed for each purpose.

• Enquiries and sample requests: up to 24 months
  
  
• Marketing data: until you unsubscribe or a reasonable period of inactivity
  
  
• Careers data: 12 months unless legally required or extended with consent
  
  
• Logs and diagnostics: up to 12 months
  
  

7. Security

We apply technical and organizational measures such as encryption in transit, access controls, limited access on need basis, and ongoing monitoring. However, no online system can be guaranteed fully secure.

8. Your rights

Depending on your location, you may have rights to:

• Access or request a copy of your information
  
  
• Correct inaccurate information
  
  
• Request deletion where applicable
  
  
• Withdraw consent
  
  
• Object to certain uses
  
  
• File a complaint with a data protection authority
  
  

To exercise rights, email contact@vikramthermo.com.

9. Children’s privacy

Our website is intended for business users. We do not knowingly collect data from children.

10. Third party links

Our website may contain links to external websites. We are not responsible for their privacy practices.

11. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

12. Contact us

For any questions or concerns:Vikram Thermo India Ltd.
A/704–714, The Capital, Science City Road, Ahmedabad 380060, Gujarat, India Email: contact@vikramthermo.com Phone: +91 79 48481010 / 11 / 12